Reference

What This Privacy Policy Covers

Your account here runs on data you can actually see and ask about — the wallet number behind your bKash, Nagad or Rocket load, the handset you log in from, and the table or slot history that sits behind your lobby.

Wallet details kept privateCookie choices in your handsRequests handled by peopleLocal law sets the limits
kirkira What This Privacy Policy Covers
COOKIES AND SAFETY

Cookies, Codes And Account Security

Cookies do a small, dull job here. They keep you signed in, remember your language and last lobby tab, and hold the session that stops a deposit form from submitting twice. Clear them in your browser whenever you like — the lobby simply asks you to log in again. Security sits with your password and the one-time code sent to your mobile. We never ask for that code in chat, and nobody writing to you from kirkira will request your bKash PIN either.

Cookies We Set

Session cookies keep you logged in, a preference cookie remembers your language and last tab. Analytics cookies stay optional and can be refused without losing access to the tables or your wallet.

Wallet Number Handling

Your bKash, Nagad or Rocket number is stored against your profile so a withdrawal matches the sender. Staff see it when checking a payment; it is never used for ads or passed to studios.

How Long Records Stay

Transaction lines outlive a closed account for the period local rules set, then they are deleted. Chat logs and device records are held only while they serve a support or security purpose.

Asking For Changes

You can request a copy, a correction or deletion from account settings. We confirm identity through the mobile number on file before acting, so keep that number current when you change SIM.

REACHING OUR TEAM

Where To Send Privacy Requests

If a detail on your profile is wrong, or you want a copy of what we hold, message us while the account is still open — a request is far easier to trace that way. Privacy requests travel through the same doors as wallet trouble: the in-app support chat, email, and the request form tucked into your account settings. Say which rail you used, bKash, Nagad or Rocket, and quote the wallet number, and the agent can find your file without a second round of questions.

Team online

In-Account Support Chat

Log in, open support from your account menu and choose the privacy topic. Chat is tied to your profile, so you never have to re-explain which wallet number or account you mean.

Email Data Request

Write to the address listed on our contact page from the email linked to your account. Name the request type — copy, correction or deletion — and we reply with the steps we can take.

Request Form In Settings

Every account carries a form under settings for data copies, cookie choices and closing a profile. Submit it once; duplicate tickets slow the check because two agents end up opening the same file.

Questions We Get About Data

These come up most often once someone has read the page and then writes to us. Short answers first, with enough detail to act on. If your case is not here — a shared handset in Chattogram, a wallet number you have changed, a request about an old profile — send it through support and a person picks it up rather than a script.

Your name, mobile number, date of birth and one wallet number for bKash, Nagad or Rocket. Game history and device details build up afterwards, as you move through the lobby and the tables.

Only where a payment needs checking or a legal request requires it. Studios and game providers see gameplay records, not your wallet number, and advertisers never receive your account details from us.

Yes. Send the request from account settings or by email from the address linked to your profile. We verify the mobile number on file, then send a readable summary of what is stored.

Use the deletion request in settings. We close the profile and remove what is not needed for record-keeping; transaction lines stay for the period local rules require, then go.

When it does, the revised version appears on this page and your next login shows a short notice. Continued use after that point means the updated wording applies to your account.

The rules of the country you live in, plus any eligible region conditions attached to the service. Where local law excludes a feature, that feature is not offered to you here.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.